Last Updated: April 14, 2025

At LottoPulse (“we,” “us,” or “our”), a Mauritius-based online lottery platform, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, participate in our lotteries, or use our services. By accessing LottoPulse, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and secure our lottery services, process payments, and meet legal requirements. The types of data include:

• Personal Information: Provided when you register, purchase tickets, or claim prizes, such as:
  • Full name
  • Email address
  • Phone number
  • Payment details (e.g., UPI ID, bank account, etc for payouts)
  • Identification documents (e.g., passport or ID for large prize verification)
• Financial Information: Details of ticket purchases, payment methods (e.g., UPI, credit/debit cards, cryptocurrency like USDT), and prize payouts.
• Usage Information: Data about your interaction with our site, including IP address, browser type, device information, pages visited, and timestamps.
• Communication Data: Records of your interactions with our support team via email, chat, or phone (if available).
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2. How We Use Your Information

Your data helps us deliver a seamless lottery experience. We use it to:

• Process ticket purchases and issue lottery entries.
• Verify identities for prize payouts, especially for large winnings.
• Facilitate payments through UPI, cards, or cryptocurrency (e.g., converting INR/USD to USDT and back to fiat).
• Send notifications about draw results, winnings, or account updates (opt-out available for marketing).
• Analyze usage to enhance our website, services, and user experience.
• Comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Detect and prevent fraud, abuse, or security threats.
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3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data only in these circumstances:

• Service Providers: With trusted third parties who assist us, such as:
  • Payment processors (e.g., Razorpay, Stripe, Binance).
  • Hosting and analytics providers.
  • Customer support platforms.
  These providers are contractually obligated to protect your data.
• Legal Requirements: When required by law, such as for tax reporting, fraud investigations, or regulatory compliance in any jurisdictions.
• Business Transfers: If LottoPulse is involved in a merger, acquisition, or asset sale, your data may be transferred with strict privacy safeguards.
• Public Winners: With your consent, we may display your name or alias (e.g., “John from India”) on our winners’ page to promote transparency.
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4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze performance, and personalize your experience. These include:

• Essential Cookies: Enable core features like account login and payment processing.
• Analytics Cookies: Track site usage (e.g., via Google Analytics) to optimize performance.
• Marketing Cookies: Deliver relevant ads based on your interests.

You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling essential cookies may affect site functionality.

5. Data Security

We take robust measures to protect your information, including:

• Encryption (e.g., SSL/TLS) for data in transit.
• Secure storage for sensitive data, such as payment details and crypto wallet keys.
• Regular security audits and access controls.

While we strive to ensure security, no system is 100% safe. Please use strong passwords and report suspicious activity to us immediately.

6. Your Data Rights

Depending on your location, you may have rights under laws like the Mauritius Data Protection Act or GDPR, including:

• Access: Request a copy of your personal data.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to delete your data, subject to legal retention requirements.
• Restriction: Limit how we use your data in certain cases.
• Objection: Opt out of marketing or object to specific processing.
• Portability: Receive your data in a structured format for transfer.

To exercise these rights, contact us at support@lottopulse.net We’ll respond within 30 days, or as required by law.

7. International Data Transfers

As a Mauritius-based company, we may transfer data to service providers in other countries (e.g., payment processors in India, USA, or Singapore). We ensure these transfers comply with data protection laws through contracts, certifications, or other safeguards.

8. Third-Party Links

Our website may link to external sites (e.g., payment providers like Razorpay). We are not responsible for their privacy practices. Please review their policies before sharing data.

9. Children’s Privacy

LottoPulse is for users aged 18 and older. We do not knowingly collect data from children under 18. If we learn of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via email or a website notice for significant updates. The latest version is always available on this page.

11. Contact Us

If you have questions, concerns, or requests about your privacy, please reach out:

• Email: support@lottopulse.net
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• Support: Visit our Contact Page for live chat or ticket submission.

We’re here to help ensure your experience with LottoPulse is safe and enjoyable!